TrialPad is passing the request to iPadOS which in turn is what prompts you to select the files. Our apps use Apple’s file picker to access your files in Dropbox, this is a security feature of iPadOS and not part of our app. Using TrialPad for this example, when you open a Case File and choose Plus > Import Documents, the popup window that appears is Apple's file picker which is part of the built in Files app. You can make your files available offline by following these directions: When you tap on a file in the Dropbox app it starts to download the file from the Dropbox cloud, and you may see a progress bar, or spinner, as the file downloads. If you open the Dropbox app on your iPad it will display a list of your files, but this does not mean that the files are downloaded and stored locally. In order to import files from Dropbox, the files have to be downloaded and stored locally in the Dropbox app on the iPad.
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